Frequently Asked Questions

For Parents & Students

How do I find a tutor? Search by subject, city, or area on the app or website, or post a tutor request ("Request a tutor") and let verified tutors apply to you.

Is it free to use? Yes. Browsing tutors, messaging, and posting one tutor request per month are free for parents and students.

How are tutors verified? Every tutor submits their CNIC, highest degree/marksheet, and a utility bill. Our team manually reviews each one before the profile goes live, so you only see approved tutors.

Do you handle payments? No. Fees are agreed and settled directly between you and the tutor. iTutor.pk does not take a commission on tuition.

What is a tutor request? Instead of searching, you can post what you need (subject, level, area, budget, preferred timing). Approved premium tutors then apply, and you pick the one you like. Your phone number is shared only with the tutor you hire.

For Tutors

How do I become a tutor? Tap "Become a tutor", complete the signup, and upload your documents. Once our team approves you, your profile becomes searchable.

What is premium / the verified badge? A premium subscription gives you the verified badge, priority placement, and the ability to apply to tutor requests using credits.

How do credits work? Premium tutors get 10 free application credits every month. Each job application costs 1 credit. You can buy more credit packs any time; purchased credits never expire.

Account & App

How do I sign in? Use your email and password, or "Continue with Google". You can also reset your password from the sign-in screen.

How do I edit my profile? Go to Profile → Edit profile. Parents can update their name; tutors can edit their full profile from the tutor dashboard.

How do I delete my account? Go to Profile → Delete account (or visit itutor.pk/delete-account). Deletion is immediate and permanent.

Still need help?

Head to our contact page to download the free iTutor app, or open a support ticket from your account, and we'll get back to you.